Steve surprised his lovely wife Onelia with the delivery of her dream vehicle. Steve had been looking around for the past year and with Onelia’s birthday approaching he pre-arranged the purchase without her knowledge. Onelia had no idea that when she came to Melbourne City Toyota she would be driving out in her new Toyota Prado. After shedding a few tears of joy she was jumping in excitement. Wishing them both every happiness and years of happy motoring.
My name is Betty and on the 11th Nov my brother and I purchased a vehicle for my mother from Melbourne City Toyota. Our sales consultant was Ian and I wanted to send you this message to let you know, how wonderful Ian was to deal with. Ian spent a lot of time going through a few vehicles and answering our questions very truthfully. My mother and I are very wary of ‘pushy salesmen’ and at no time did Ian pressure us in anyway. In all honesty, cars are a dime and dozen and a big part of the reason we settled purchasing a vehicle from this dealership was because of Ian! We were looking at cars from another Toyota dealership, however we were not happy with the customer service! We hope one day that Ian has a senior role at this dealership because we would be more than happy to come back and purchase another vehicle and of course spread the word..
With thanks and kind regards,
Katerina, Betty & Tony
P.S – Also a special mention to Igor who is also a
wonderful person and very good at what he does!